Responsible Gaming

Responsible gaming means making conscious decisions about when, how often and how much you play. Before starting, consider your budget and decide the maximum amount of time and money you are comfortable spending. Treat that amount as an entertainment expense rather than an investment. There is no guarantee of winning, and the outcome of a game cannot be predicted or controlled by previous results.

Only gamble when you are in a clear state of mind. Avoid playing when you are upset, tired, under the influence of alcohol or other substances, or experiencing financial or personal stress. Do not gamble with money needed for rent, household bills, food, education, debt repayments or other essential costs. Never borrow money to gamble, sell possessions to continue playing or chase losses by increasing your stakes.

• Set a personal budget before you play and keep to it.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from everyday spending.
• Do not rely on gambling as a source of income.
• Avoid chasing losses or trying to win back money immediately.
• Do not share your account or payment methods with other people.
• Keep your account information secure and review your activity regularly.
• Remember that games are based on chance, where applicable, and past results do not predict future outcomes.

Gaming should remain one small part of a balanced lifestyle. Make time for work, study, family, friends, exercise and other interests. Taking a break can help you keep perspective and notice whether gambling is becoming more frequent or important than you intended.

Depending on the features available to you, account controls may help you manage your play. These can include deposit limits, wager or spending limits, loss limits, session reminders, time limits, reality checks, account history and temporary breaks. Controls may apply for a selected period and may not be changed immediately once activated. Read the information shown during the set-up process so you understand how each control works.

Choose limits before you begin playing wherever possible. A limit should be realistic, affordable and based on your overall financial position. If you find that you are regularly reaching a limit, increasing it or trying to work around it, consider taking a longer break and seeking support. Limits are useful safeguards, but they cannot remove all risk or replace personal judgement.

Taking a break or closing your account

If you want time away from gambling, use any available temporary break or account restriction option. If you believe you need a longer-term separation from gambling, request account closure or self-exclusion through the account support process available on the website. Explain clearly what you need, and do not create another account to continue playing during a break or exclusion period.

If you have difficulty controlling your gambling, consider blocking gambling-related payments where that service is available through your bank or payment provider. You can also remove saved payment details, limit access to gambling websites and ask a trusted person to support you with practical safeguards. These steps work best when used together with professional advice.

Gambling can become harmful gradually. A problem may not always be obvious to the person gambling, and it can affect relationships, work, study, health and finances. Consider whether any of the following signs apply to you or someone close to you:

• Spending more time or money gambling than planned.
• Trying to hide gambling activity, deposits, losses or account statements.
• Feeling restless, irritable or anxious when attempting to stop.
• Frequently thinking about gambling or planning the next session.
• Chasing losses or believing a win is needed to fix financial problems.
• Borrowing money, using credit or missing bills because of gambling.
• Gambling to cope with stress, sadness, loneliness or other difficult feelings.
• Neglecting work, study, family, friendships, sleep or other responsibilities.
• Arguing with others about gambling or experiencing relationship problems.
• Trying to stop or cut back but being unable to do so.

One or more of these signs may be a reason to pause and seek help. You do not need to wait for a crisis, a large loss or a serious relationship problem before speaking with someone. Support is available for people who gamble and for family members, friends and other people affected by gambling.

If you are concerned

Stop playing and review your available account controls. Speak honestly with someone you trust and consider contacting an Australian gambling support service, counsellor or health professional. Independent services can provide confidential information, practical guidance and referral options. Search for current support resources in your state or territory, or use recognised Australian government and community gambling-help websites.

If gambling has contributed to immediate financial stress, contact a qualified financial counsellor or a free financial counselling service. If you feel unsafe, are in immediate danger or are thinking about harming yourself, contact emergency services or a crisis support service in Australia straight away.

Stellar Casino aims to provide clear information about gaming and encourage players to make informed choices. We may provide account tools, responsible gaming information and processes for breaks, restrictions or self-exclusion where available. Account checks and other measures may be used where required by applicable rules or where activity raises concerns. These measures are designed to support safer participation, but no operator can identify every risk or prevent every instance of harm.

You are responsible for providing accurate information, following the account rules and using available controls when needed. You should not attempt to bypass a limit, restriction, closure or self-exclusion by opening another account or using another person's account. If you believe an account control has not worked as expected, stop playing and contact customer support through the website so the matter can be reviewed.

1. Check that you meet the legal age requirement before using gambling services.
2. Read the applicable terms and responsible gaming information before playing.
3. Set affordable financial and time limits before depositing or wagering.
4. Monitor your account activity, payment history and time spent playing.
5. Take a break immediately if gambling no longer feels enjoyable or controlled.
6. Use self-exclusion or account closure if you need stronger protection.
7. Seek independent support if gambling is affecting your wellbeing, relationships or finances.

For questions about available limits, breaks, account restrictions or self-exclusion, use the support channel provided on the Stellar Casino website. Do not include sensitive financial or identity information in public messages. For independent advice, contact an appropriate Australian gambling support or financial counselling service directly.